Privacy Policy

This Privacy Policy explains how Broker Skip collects, uses, stores, shares, and protects personal information when you use our website, mobile application, or related services.

Information we may collect

• Identity and profile data such as name, mobile number, email address, city, locality, and profile details
• Listing data such as property descriptions, images, pricing, amenities, and contact preferences
• Transaction data such as subscription purchases, order status, and payment references
• Technical data such as device details, IP address, browser details, app usage events, and log records
• Communication data such as OTP requests, support messages, chat records, and notification preferences

Why we collect this information

We may use personal data to:

• create and maintain user accounts
• verify users through OTP or similar account-security flows
• publish and manage property listings
• enable support, moderation, fraud checks, and dispute handling
• process payments and subscription features
• send service messages, account alerts, transactional SMS, and consent-based promotional communication where permitted
• improve platform safety, analytics, reliability, and product performance

Data sharing

We may share data only where reasonably necessary, including with:

• telecom, OTP, notification, hosting, analytics, and payment service providers
• law-enforcement agencies, regulators, or courts where legally required
• internal moderation, audit, compliance, and fraud-prevention teams

We do not sell personal data as part of the ordinary operation of this platform.

User rights and choices

Subject to applicable law and valid verification, users may request access, correction, deletion, consent withdrawal, or grievance redressal by contacting the support or grievance details published on this website.

Retention

We retain data only for as long as reasonably required for account operations, security, support, tax or payment records, fraud prevention, dispute resolution, telecom verification, and legal compliance.

Security

We apply reasonable technical and organizational safeguards such as access controls, auditability, authentication controls, and platform monitoring. However, no internet transmission or storage system is absolutely secure.

Children

This platform is not intended for unlawful use by minors. If any service flow requires age-gated handling under applicable law, the platform may deny or restrict the relevant features.

Grievance and privacy contact

For privacy requests or complaints, contact the grievance details published on the Contact Us or Grievance Redressal page.

Policy updates

We may update this policy from time to time. Material changes should be reflected on this page with a revised effective date.

Effective date: Update from admin before production launch.